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Follow-up on Enterprise Plans and Volume Pricing
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3
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6
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October 27, 2026
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Urgent Billing Issue – $901 Charged to Previously Removed Payment Method – No Support Response
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7
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15
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October 27, 2026
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Average cost per minute for AI voice agents built on Retell
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7
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412
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October 25, 2026
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Why is the Billing cost per minute higher?
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10
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105
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October 19, 2026
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Cancel toll-free number ordered Oct 4, 2026 and reverse charges
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5
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36
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October 8, 2026
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Text testing charge
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2
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27
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October 7, 2026
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Top up credit that says "Void" and wont charge my card
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4
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34
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October 7, 2026
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The Billing Usage tab is not working
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6
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52
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October 7, 2026
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Two workspaces silently started returning 402 "Credit balance exhausted"
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4
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83
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October 6, 2026
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Unable to purchase US phone number despite UPI being saved as default payment method
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1
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19
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October 6, 2026
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Not receiving password reset code to email
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6
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29
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October 5, 2026
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Can we get our account back please?
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6
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37
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October 3, 2026
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My credit balance remains at zero
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4
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38
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October 2, 2026
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Persona keeps rejecting my ID - need manual verification to enable outbound calls
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1
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25
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October 1, 2026
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Accidentally bought a Canadian number that doesn't support SMS
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5
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36
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September 29, 2026
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Billing change from pay as you go to credits
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1
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33
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September 29, 2026
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Incorrect Balance Display
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3
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43
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September 25, 2026
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Text Testing - Add on I am being billed for
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1
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28
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September 24, 2026
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Identify call initiator
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4
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44
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September 23, 2026
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KYC: please transfer verification between my two workspaces - Persona fails as duplicate identity
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2
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22
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September 22, 2026
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Unavailable email verification button instead of SMS
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2
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21
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September 18, 2026
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My calculation was less than $3 but what I saw is $20+ Invoice for next month Can someone please help
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3
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46
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September 16, 2026
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Unable to add payment method — card form does not open
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32
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241
|
September 15, 2026
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Urgent production outage: balance zeroed, dashboard errors, no support acknowledgement
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5
|
82
|
September 14, 2026
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Need to void pending $10 invoice — insufficient funds
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3
|
29
|
September 7, 2026
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URGENT: Unable to purchase credits — invoices are being automatically voided
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2
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31
|
September 7, 2026
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Subject / Title: Unable to buy credits - card is on file but invoice creation fails
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5
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46
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September 4, 2026
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I am trying out Retell but am blocked because there's no way to top up my credits or pay Retell
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15
|
100
|
September 4, 2026
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Credit Balance Error
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1
|
23
|
September 3, 2026
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Error: Credit balance exhausted, please top up to continue
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8
|
185
|
September 2, 2026
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