Accidentally bought a Canadian number that doesn't support SMS

Support Help
1

I am testing the platform and accidentally bought a Canadian number that doesn’t support SMS. I released it immediately. Can you please waive the $2 invoice?

2

Hello @mrafaytariq Hey, could you please share your Org ID so I can check this with the team?

Thank You

3

@Shah-Fazal Here is my Org ID: org_g8qOj65lZY1ILw22

4

Any update @Shah-Fazal ?

5

Hey @mrafaytariq I’ve escalated this to the team for further investigation. I’ll let you know as soon as I have an update.

Thank You

6

Hey @mrafaytariq We have waived it for you.

Thank You