My Retell outbound number is Twilio provider in Retell.
Allowed Outbound Countries includes GR Greece, but outbound calls to +30 Greek numbers fail with:
“Call country not supported: GR”.
Please confirm whether Greece outbound is actually enabled on my account/route/number.
Hello @paok192699
Greece (GR) is not on Retell’s list of supported outbound countries for Retell-purchased Twilio numbers. Retell only supports calling to ~15 specific countries via Twilio, and Greece is not among them.
The “Allowed Outbound Countries” setting is a restriction filter (you can see details on Fraud Protection page) it blocks calls to countries not on your list, but it doesn’t enable calling to countries Retell doesn’t already support.
To call Greece, you would need to import your own Twilio number instead of using a Retell-purchased one.
Thank You