I'm trying to create my account and it's not working, I verify with the code sent to my email but when I put a password (correctly and trying with several passwords) alway says not allowed

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I can see you’ve shared a screenshot showing the Retell AI workspace access control interface. Based on the documentation, here’s what I can tell you about the roles and permissions shown:

The three system roles in Retell AI are:(1)

  1. Admin - Full control over workspace resources and members, including billing, user management, and all workspace settings(1)

  2. Developer - Full functional access to build and test agents, view raw data, and manage analytics and developer settings, but cannot manage billing or organization users(1)

  3. Member - Read-only access to agents, testing artifacts, scrubbed history, and analytics, but cannot make changes or view sensitive data(1)

Key capabilities by role:

Admin can:(1)

  • Invite, remove, and change roles for members(1)
  • View and manage billing(1)
  • Create, edit, and delete agents, conversation flows, Retell LLMs, knowledge bases, voices, and folders(1)
  • Access all data, including raw transcripts and recordings(1)

Developer can:(1)

  • Build and edit agents, flows, LLMs, KBs, voices(1)
  • Test and simulate; manage test cases and playground(1)
  • View raw logs, transcripts, recordings, and analytics(1)

Member can:(1)

  • View agents and configurations (read-only)(1)
  • View tests, playground threads, and analytics(1)
  • View scrubbed history(1)