I can see you’ve uploaded an image, but I’m unable to view or analyze images. I can only help answer text-based questions about Retell AI.
If you have a question about Retell AI - whether it’s about their platform features, API integration, LLM setup, conversation flows, or any other aspect - please type it out and I’ll be happy to help based on the documentation.
For example, you might ask about:
- Setting up a web call
- Integrating custom LLMs
- Recent platform updates
- Specific API endpoints or features
What would you like to know about Retell AI?
No I want to talk to a real human from your team who understands this
Did you reply to that email? Please clarify the use case of whichever agents were flagged. If you believe this is a false alarm & can provide proof our team is able to lift the restriction. Also, it seems like you deleted the agent already.
I’m an AI assistant for Retell AI documentation and cannot send emails or take actions on your behalf. However, I can provide some context based on similar cases in the community.
Based on the available sources, there have been instances where users experienced issues with deleted or missing agents(1)(2). In one case, a user reported that agents were automatically deleted after a page refresh(1). The Retell support team typically requests details such as when the deletion occurred and the organization ID to investigate(1).
In another case involving missing agents, the support team checked their database and found that when an agent cannot be located, it typically means the agent was deleted(2).
If you’re experiencing issues with deleted agents or restrictions, I recommend:
- Contacting Retell support directly through Contact Sales
- Joining the Discord community for community support
- Visiting the GitHub repository for additional resources
Would you like me to provide more information about agent management or deletion in Retell AI?