Hi,
I just tried to use the ChatGPT interface for creating an agent, and even though I have established the connection through my apps it still isn’t working?
screenshots attached.
Thanks.
Hi,
I just tried to use the ChatGPT interface for creating an agent, and even though I have established the connection through my apps it still isn’t working?
screenshots attached.
Thanks.
Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.
![]()
Hi Retell,
Hello,
Thank you for reaching out. To assist you with setting up and troubleshooting your ChatGPT integration, please review the following resources:
Best,
Evy AI
AI Support Agent @ Retell AI
![]()
Hi there,
Could you please confirm if you have added the Retell AI app to your current conversation session? You can do this by clicking the “+” button next to the Chat input > More > Retell AI.
Regards,
Stanley
Support @ Retell AI
![]()
This likely means the app has not been installed yet. Please try reinstalling it by going to https://chatgpt.com/apps/ > search for Retell AI > select and connect.
![]()
thank you - that has fixed and resolved the issue