Can't login with my phone

Support Help
1

I can login with my computer but not my phone. It says “an error occured during the authorization flow” . Sometimes it also says “The state parameter is invalid”.

I have tried everything.

I deleted all browser history and cookies on both phone and computer.

I tried another browser, incognito mode, restarting my phone, login out to make sure i dont login in with two devices at the same time, i tried login in with a different method not email but google account too but it just won’t work.

Help!

2

Hello @erik.kroese If possible, please share a screenshot. This will help us better understand the issue and assist you more effectively.

Best regards

3

On your phone, go to your phone’s Settings > Apps (or Application Manager) and find your browser. Clear the app cache (not just cookies — this is different). Don’t uninstall, just clear cache.