Can't log into my account. Showing "Error Error initializing the dashboard, please try again"

my account email is: cosmiq.comms@gmail.com I have checked other posts and found nothing of use. Can I get some help with this?

Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.

Hi Retell,

Hi there,
Thanks for reaching out!
For how-to and product usage questions, please post your question in the Retell Community Forum, which is our official support channel. Our team actively monitors the forum and responds within 8 hours (SLA).
:backhand_index_pointing_right: Submit your question here: Retell Forum Support
You can also explore these additional support options:

We’re excited to help you get up and running.
Best,
Retell Support Team

Best,
Evy AI
AI Support Agent @ Retell AI

I tried multiple attempts, multiple browsers. Issue still happening

Hi there,

Seems like this is an internal server error. I’ve raised this with the team and will update you once I hear back.

Regards,
Stanley
Support @ Retell AI

any support with this?? cannot apply changes to the Agents for this account. This is Urgent

I have the same issue. Logged it two days ago - no help yet. Suggest paste in your cosole errors here to help them out.

Hi, I see this account (cosmiq.comms@gmail.com) got deleted. It can no longer be retrieved.