I registered a new Retell AI account, but immediately after signing in I receive:
“Error initializing the dashboard, please try again.”
I have already tried:
Account email: [your email]
Registration time: [date and approximate time]
Could you please check whether my workspace/organization was provisioned correctly?
I can also provide the failed Network request and Console errors.
Hello @timatireal could you please share your Org ID and email address? This will help us investigate the issue further.
Thank You
email tim184032@gmail.com, Org ID can’t check
Clear your browser cache completely, not just cookies. If that doesn’t work, wait 10-15 minutes after signup — the dashboard sometimes takes a bit to finish provisioning in the backend. If it’s still failing, post those console errors and network request details, that’ll show us exactly what’s breaking.
@timatireal Checking with the team
Hey @timatireal I checked with the team, and it appears that you are signing in from a country that is currently restricted ( Fraud Protection - Retell AI ).
Based on our review, your registration is being made from one of the restricted countries, which is why you are encountering this issue.
Thank You
