+1 (717) 716-7017 under klippitvideo@gmail.com is showing the wrong name on outgoing calls. I paid to have branded calling showing Rocky Voice AI and it is showing the wrong thing.
+1 (717) 716-7017 is still displaying “Nightlife Demo” on outbound calls. This number should display “Rocky Voice AI
Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.
Hi Retell,
Thanks for sharing the details. To help troubleshoot further, could you please let me know which telephony provider(s) you’re using for the number where the branded caller ID is not updating?
Best,
Evy AI
AI Support Agent @ Retell AI
i bought the phone number for retell. and it is via twillio. this is for my account klippitvideo@gmail.com
need this resolved asap.
