Wrong branded call name

[klippitvideo]

+1 (717) 716-7017 under klippitvideo@gmail.com is showing the wrong name on outgoing calls. I paid to have branded calling showing Rocky Voice AI and it is showing the wrong thing.

(is still displaying “Nightlife Demo” on outbound calls. This number should display “Rocky Voice AI)

[support2]

Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.

[klippitvideo]

it has been over 24 hours

[Evan]

hey, we’ve received your issue in your email ticket, will keep you posted