Does anyone know why my billing says i have an overdue balance of $5.00 however I have pay as you credits in my "vault” of over $35.00
I don’t have specific information in the available sources about why an overdue balance would show when you have credits in your vault. This appears to be an account-specific billing issue.
For billing and account-related questions like this, you should reach out to Retell AI support through these channels(1):
- Visit Contact Sales
- Ask questions on Discord
- Visit https://github.com/RetellAI/
The Billing tab in your workspace allows you to manage payments, track expenses, and view your billing history(2). You can review your current charges and payment methods there(2), but for account-specific discrepancies between overdue balances and available credits, direct support contact will be most helpful.
Hello Lyntex
Can you share your Org id