Why are we being charged for custom telephony?

Billing and Account Related

Chaitanya January 28, 2026, 7:42am 1

Only 3 numbers have been bought from Retell.

Topic		Replies	Views	Activity
Invoice already paid but demanding more Support Help	18	28	February 5, 2026
Extra phone number charge Support Help	3	10	February 4, 2026
Enable Retell-managed telephony Feature Requests	0	3	January 21, 2026
I’m trying to use a toll-free number (connected from Twilio through a SIP trunk) Support Help	1	93	October 10, 2025
Accidentally deleted phone number purchased from retell Support Help	2	7	February 4, 2026