Trying to create a support post and running into this

Support Help
1

I am trying to add some screenshots into my support request and apparently I can only add one screenshot :pensive_face:

image
image1288×470 27.2 KB

2

Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.

3

Hello,

You might want to consider combining multiple screenshots into a single image/document or creating separate support requests if you need to share multiple screenshots for different issues.

Regards
Retell Support

4

If this is a known limitation then the system could have let us know sooner such as soon as you add the second image to your post, not at the very end when you’ve spent an hour writing up a question that has 5 images and you are about to submit your question. Now you have to think about hacks or ways to get around the limitation. And you can get around it in a number of ways, one way like you propose. So if you can get around it, why not just allow new users to embed multiple images? And if a limitation is necessary, (I can get behind that), why not make the limitation something reasonable like 10 images?

5

Hello,

Thank you for the feedback. We will create a feature request for this.

Regards,
Retell Support Team