Trouble completing my KYC identity verification through Persona

Hi Retell AI Support, I’m having trouble completing my KYC identity verification through Persona. The verification process is not accepting my identity documents. Could you please conduct a manual review of my account? I’m happy to provide any additional documentation needed.

Hi @harryson00123

Please send an email to support@retellai.com and include the required documents. Our team will review your submission and assist you further.

Best regards,
Support Team

Which documents are required? to send

Hi @harryson00123

  • Your account email or Workspace ID

  • Your government-issued ID documents

  • A clear request for manual KYC verification

Please send an email to support@retellai.com and they will Guide you further

Thank You