I need urgent help from Retell AI team.
On January 14, 2026, my account (seosmile1@gmail.com)
was hit by organized toll fraud from Algeria.
EVIDENCE I PROVIDED:
- 98% of traffic from ALGERIA on attack day
- My business is UK-ONLY (nomissedcalls.uk)
- Zero Algeria connections whatsoever
- 99% mobile bots, 98% Android scripts
- 380 automated requests in 3 hours
- Silent/dead air calls (classic toll fraud)
- Twilio carrier independently confirmed fraud
WHAT HAPPENED AFTER:
Only AI bot response received
No human investigation
30 days of silence
Now receiving payment demands for $166.08
I am a VICTIM of organized crime.
I should NOT be paying for criminal activity.
I have been a legitimate Retell AI customer
building a real UK business (nomissedcalls.uk).
This treatment of a fraud victim is not acceptable.
Can anyone from the Retell AI team please
escalate this to billing/security team urgently?
I need resolution TODAY before I am forced to:
- File bank chargeback
- Report to UK/US authorities
- Share this experience publicly
Account: seosmile1@gmail.com
Evidence: Available upon request (98% Algeria analytics)