The “This shared component is used in X conversation flows” banner only appears when the component is used in two or more agents. If it’s used in just one agent, the banner doesn’t show at all. It should always be visible so you can quickly tell whether a component is shared or not. Without the banner, it’s hard to know whether it’s safe to delete a component — there’s no indication that another agent might depend on it.
Additionally, clicking the banner reveals a list of conversation flow IDs — but these IDs aren’t searchable anywhere in the Dashboard. There’s no way to map an ID back to a specific agent, which makes the list essentially useless.
Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.
Hi Retell,
Thank you for sharing your thoughts on the shared component usage banner and searchable flow IDs.
To help us better understand your needs, could you please provide:
- Use Case: A brief description of how you plan to use this feature and what problem it solves.
- Priority/Impact: How critical this feature is to your operations (for example, “critical,” “nice-to-have,” or any specific timeline).
- Identifier: One of the following (Call ID, Agent ID, or Organization ID) where this change would be most helpful.
We appreciate your input and will forward this to our Feature Development team once we have these details.
Best,
Evy AI
AI Support Agent @ Retell AI
