|
Call service degraded
|
|
0
|
12
|
September 17, 2026
|
|
Web Calls and Phone Calls Disruption
|
|
0
|
11
|
September 5, 2026
|
|
Some inbound calls failing to connect
|
|
0
|
16
|
August 7, 2026
|
|
Inbound calling not connecting
|
|
0
|
16
|
July 29, 2026
|
|
Batch calls failing
|
|
0
|
19
|
July 14, 2026
|
|
Chats and calls unavailable for GPT-4o and 4o-mini
|
|
0
|
16
|
June 22, 2026
|
|
Platform voice Grace and Nico not working
|
|
0
|
14
|
June 12, 2026
|
|
Websocket connection error and high latency
|
|
0
|
14
|
May 28, 2026
|
|
Calls returning concurrency_limit_reached
|
|
0
|
17
|
May 25, 2026
|
|
Call/chat history, analytics and QA dashboard down
|
|
0
|
22
|
May 25, 2026
|
|
Agent publishing broken
|
|
0
|
19
|
May 8, 2026
|
|
KB Retrieval and QA Failure
|
|
0
|
11
|
April 13, 2026
|
|
Batch calls not sent
|
|
0
|
33
|
March 16, 2026
|
|
Custom LLM calls failing to start
|
|
0
|
13
|
March 16, 2026
|
|
Platform/MiniMax TTS issue
|
|
1
|
25
|
March 5, 2026
|
|
Small portion of community voice not working
|
|
1
|
29
|
March 5, 2026
|
|
Telynx - SIP Trunking Service Degradation
|
|
0
|
17
|
February 20, 2026
|
|
Calls failing to start and concurrency stuck
|
|
0
|
17
|
February 19, 2026
|
|
Scheduled batch calls not running
|
|
0
|
31
|
February 2, 2026
|
|
Intermittent Call Connection Failures
|
|
0
|
34
|
October 28, 2025
|
|
AWS outage causing some login issues, and history and analytics issue. Calls are NOT impacted
|
|
0
|
17
|
October 20, 2025
|
|
Conversation Flow agent potentially stay silent after function node
|
|
0
|
74
|
October 11, 2025
|