Outbound calls to Poland (+48) using Retell-managed numbers: support and pricing

Support Help
1

Hi! I’m building an appointment-confirmation voice agent using Retell and n8n.

Can Retell-managed phone numbers make outbound calls to Polish mobile and landline numbers (+48), without a separate Twilio or Telnyx account?

Poland is not listed in your international calling documentation. Could you confirm:

  1. Whether calling Poland is supported or can be enabled for my workspace.
  2. Which Retell-managed number/provider I should choose.
  3. The per-minute telephony rates for Polish mobile and landline destinations, plus monthly number fees.
  4. Whether any verification or account requirements apply.

I would like to confirm this before purchasing a number. Thank you!

2

Hey @bober.automationn8n

Poland is not on the supported destinations list. Retell currently supports outbound calling to only 15 countries via Twilio (US, India, Australia, Germany, Spain, UK, Mexico, France, Japan, Canada, Italy, Indonesia, Philippines, Malaysia, Thailand) and 3 via Telnyx (US, India, Canada). Poland (+48) isn’t included in either.

Answering your points directly:

  1. Poland isn’t currently supported for Retell-managed number outbound calling, and the docs give no indication it can be individually enabled per workspace.
  2. Since it’s unsupported, there’s no Retell-managed number/provider to recommend for +48 today.
  3. No per-minute rate exists for Poland since it isn’t a supported destination.
  4. N/A given the above.

Per Outbound calling, your workaround would be an imported number — bringing your own Twilio/Telnyx (or other) trunk — since “international calling depends on your telephony provider’s settings” for imported numbers, rather than Retell’s fixed 15-country list. That means calling Poland would require a separate Twilio/Telnyx account after all, via custom telephony.

Best Regards.