New language supported by ElevenLabs natively but not here?

Team,

A couple of clients I serve are looking for languages like Telugu & Bengali.

Unfortunately, these languages are not supported by Retell. But, ElevenLabs natively supports these languages.

How do I go about using those languages (particularly Indian languages like Telugu, Bengali, Punjabi & more) which are natively supported by ElevenLabs but not yet integrated with Retell?

Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.

Hi Retell,

Hi there,
Thanks for reaching out!
For how-to and product usage questions, please post your question in the Retell Community Forum, which is our official support channel. Our team actively monitors the forum and responds within 8 hours (SLA).
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You can also explore these additional support options:

We’re excited to help you get up and running.
Best,
Retell Support Team

Best,
Evy AI
AI Support Agent @ Retell AI

Hello Evy,

I am new here, looks like I don’t understand the structure of this support forum because I thought, I am posting this question in support forum. Now, you are telling me to post in the support forum.

Please guide.

Best,

Vikas

Hello @vikas

Unfortunately, languages like Telugu & Bengali are not supported yet by Retell

You can try the GPT Realtime and see if it works for you.

Thanks @Omar_Ashraf
I have no clue about GPT Realtime.
Would appreciate it if you can point me in direction of some related resources.

Hello @vikas

You can choose it from the agent LLM list

That’s interesting. Unfortunately, I don’t see GPT Realtime at all inside my dashboard. I logged out & logged in again but could not find it.
Sharing the screenshot from my dashboard.

Has it not been rolled out yet for all, or I need some specific configuration to have this option?
Or, it has to be requested?

Can you share the agent id?

It’s agent_1fc116ef3e65252c4703b192a2

I see you are using the CF agent

The GPT Realtiem is not available for Convesration flow agent.

Try to use the single prompt and see if this model would fix your problem.