I’m unable to use the sad emotion state in Minimax 2.0, even though it supports 7 emotion states.
From the website:
Meanwhile, the Retell configuration only includes the following options:
Hey @aamran
Team is looking into this. Thank You
@mark1 Is there any update on this ?
@aamran Your issue was sent to the product eng. I’ve pinged the team again to prioritise this.
Thank you very much.
@mark1 Any update ? How long would it take, My work is dependent on this update . We are just waiting for it.
Hey @aamran What is your use case using those sad, fearful, and angry tags? can you give some detail.
@mark1 We need a sad and user-friendly emotional tone that adapts to the situation, along with adjustments to the voice tone, because a large percentage of our calls are related to illness or emergencies. Right now we can’t use happy tune for this use-case. We need sad or sympathetic emotions in the voice.
@mark1 , Can I please get an update on this one ?