I’m unable to use the sad emotion state in Minimax 2.0, even though it supports 7 emotion states.
From the website:
Meanwhile, the Retell configuration only includes the following options:
Hey @aamran
Team is looking into this. Thank You
@mark1 Is there any update on this ?
@aamran Your issue was sent to the product eng. I’ve pinged the team again to prioritise this.
Thank you very much.
@mark1 Any update ? How long would it take, My work is dependent on this update . We are just waiting for it.
Hey @aamran What is your use case using those sad, fearful, and angry tags? can you give some detail.
@mark1 We need a sad and user-friendly emotional tone that adapts to the situation, along with adjustments to the voice tone, because a large percentage of our calls are related to illness or emergencies. Right now we can’t use happy tune for this use-case. We need sad or sympathetic emotions in the voice.
@mark1 , Can I please get an update on this one ?
@aamran Looking on this with team angry and fearful wont be helpful too , I have pinged again, will get to you with information
Hey @aamran check with the team and it actually not very useful for the whole conversation sad and we are working on a expressive mode too, Does not plan to add.
Thank You
@mark1, Could you please ask the team to add that support? My client specifically wants it because, in our case, the voice sounds too robotic and emotionless. We already have this kind of emotional support working well for English, so it would be very helpful to have the same capability here as well for minimax. User can easily select this emotion if they want or not.
From what I understand, these are the settings.
{
“model”: “speech-02-turbo”,
“text”: “I’m sorry to hear that you’re going through this.”,
“voice_setting”: {
“emotion”: “sad”,
“speed”: 0.9
}
}
This is the only setting which needs to be fixed = “emotion”: “sad”,
My work is currently halted due to this.
Second how long would it take for that expressive mode ? Like I am already waiting for 1 week now.
Is there a way to find a solution to this, please ?
Hey @aamran Merged the changes. Should be live. Please let me know if you have any questions.
Thank you for the update.