caio
March 4, 2026, 10:36pm
1
Mar 4 , 14:34 PST
Resolved - Between 1:25–2:08pm PT, a provider-side rate-limit configuration issue caused some TTS requests to be silently dropped. This issue has been resolved, and we are adding detection to make sure a fallback will be triggered if this happens again.
We’d love to get your feedback!
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](https://portal.usepylon.com/retell-ai/csat?data=eyJjb250YWN0SUQiOiI3MjRhZjk2OC04ZmQ4LTQ2OGYtYWFiZC05NTk3NmE1MTk3ZjgiLCJ1c2VySUQiOiIiLCJzdXJ2ZXlJRCI6IjM3NjRhYjkyLTI5ZTgtNDc0OS05OTU4LTUyYmU5N2ZjZTQzNiIsInNjb3JlIjozfQ==)[
](https://portal.usepylon.com/retell-ai/csat?data=eyJjb250YWN0SUQiOiI3MjRhZjk2OC04ZmQ4LTQ2OGYtYWFiZC05NTk3NmE1MTk3ZjgiLCJ1c2VySUQiOiIiLCJzdXJ2ZXlJRCI6IjM3NjRhYjkyLTI5ZTgtNDc0OS05OTU4LTUyYmU5N2ZjZTQzNiIsInNjb3JlIjo0fQ==)[
](https://portal.usepylon.com/retell-ai/csat?data=eyJjb250YWN0SUQiOiI3MjRhZjk2OC04ZmQ4LTQ2OGYtYWFiZC05NTk3NmE1MTk3ZjgiLCJ1c2VySUQiOiIiLCJzdXJ2ZXlJRCI6IjM3NjRhYjkyLTI5ZTgtNDc0OS05OTU4LTUyYmU5N2ZjZTQzNiIsInNjb3JlIjo1fQ==)
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