I want to send the call summary and the number of who called via an email to my PSA

Can anyone give me some guidance on this? I’ve got a webhook going into PowerAutomate and it arrives OK, but I’m struggling to get it to not just give me the whole transcript.

Update, I’ve moved to N8N but still the same, I can’t figure out how to just get the parts of the summary I want, rather than everything.

Hello,

Note that the transcript part of the payload of the webhook can’t be changed. You can refer to the n8n nodes’ documentation for tools that can help you extract the information that you need.

Regards,
Retell Support Team

Does Retell have a way to create summary email at the end of the day and send them to the our gmail. smith.ai and other do and I feel like asking for an email of the call summary is a basic feature. How do I do this without having to go and create webhooks.