I am not able to invite team member in account

Support Help
1

I am not able to invite team member in account.

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2

Hello @support7

Is there any open invoice in your workspace?

Our system checks the payment status across all of your workspaces, so an unpaid invoice on one workspace can block certain actions (like sending invitations) on your other workspaces as well.

If you don’t have any invoices kindly share your ORG ID?

Thank You

3

no open invoice and here is the Org ID: org_Cxi6ZWqtVFalTZop

4

Hi @support7

I’ve escalated this to our team for further review.

We’ll update you as soon as we hear back.

Best regards

5

Hey @support7

Team checked your account, you’re member of many other workspaces that may contain unpaid invoices and either those invoices need to be paid or you need to leave those workspaces.

Thank You