Gohighlevel integration issue


I am connecting my retell AI to my gohighlevel sub-account using **
Sympana Connector** … I don’t know how I can solve this problem attached. I deleted the previous api key that I used. I am trying to connect with a new seperate account. How can I get this done while the previous key doesn’t exist anymore?

Hey @kit_alimasi could you please share your Org ID?

Thank You

Here is my Org ID: org_6RgoB1GDGZhzKc1O

@kit_alimasi Let me check with the team.

Yes, please! I will be waiting.

Hey @kit_alimasi I checked with the team this issue is related to Sympana, not Retell. Please contact their support team for assistance.

Thank You

Thanks for your effort.