Failed to load CRM variables

Support Help
1

My Conversation Flow Agent is repeatedly showing:

“Failed to load CRM variables
Item org_4BI2IAJgsUIJ9q04p not found from crm-config”

I need to set/update client_email for the agent, but the CRM variables/metadata section is not loading. Please reset or repair the missing crm-config for this org/agent.

3

Hello @david.kirwan We have fixed this yesterday morning, let us know if you still see this issue. Btw, this org: org_4BI2IAJgsUIJ9q04p does not exist. Just want to double check if this is the correct info.

Thank You

4

The issue has been resolved, thank you.