Deleted agents reappearing in dashboard. Can't be opened or deleted

Support Help
1

Org ID: org_On0DyLroMrDZoc9q

I saw some other incidents of users experiencing the same issue, so just posting the requested info to have these removed. Deleted agent list below. Thank you.

  • agent_e9a7d3e1bc5c28b644bd4b71f5
  • agent_3203d3ea1d689ab812a8381229
  • agent_34b5846bc8251ab99d8af0c45c
  • agent_f110e9660c64d104f1834507cc
  • agent_e70ef9caa4d41270d57589a3c7
  • agent_684fdee12a0496d9808d6db8d0
  • agent_8338256c8bbd80b0dbd7800303
  • agent_3d3e6326d430c5815aa30a041a
  • agent_623d2eed8c446aaf0d65fba5d4
  • agent_2ec9a53878560835376c7533a2
  • agent_986ad118838ebc3a787aaf440a
  • agent_8ec593cd86ae3859d9cc1a7aa0
  • agent_354c87bf1833344ee635ad2514
  • agent_12963ba165d1577b23c41a6378
  • agent_0891c98fcf0fd218a8ca6a80f4
  • agent_f06d611e561c2fd3beedad3b6c
2

Hey @jtrann

I’ve escalated this to our team for review.

We’ll keep you updated as soon as we have more information.

Best regards

3

Thank you. We have another workspace experiencing this issue as well. I’ll open a separate incident since it’s a different org ID.

4

Hey @jtrann The issue has now been addressed. Could you please check and let us know if you’re still seeing the old agents?

If the problem persists, we’ll be happy to investigate further.

Thank You

5

Looks much better. Thank you!