This has been an ongoing issue.
Phone number is connected to an agent (validated via the API), but in the dashboard the link between the agent version and the phone number does not appear.
Not sure if it’s because of the volume of phone numbers/agents on our organization.
Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.

Hi Retell,
Hi there,
Thanks for reaching out!
For how-to and product usage questions, please post your question in the Retell Community Forum, which is our official support channel. Our team actively monitors the forum and responds within 8 hours (SLA).
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We’re excited to help you get up and running.
Best,
Retell Support Team
Best,
Evy AI
AI Support Agent @ Retell AI
