hello,
how do i put back a number i purchased through retell back on my account? It was accidentally deleted.
Based on the available sources, if you’ve accidentally deleted a phone number from your Retell AI account, you’ll need to contact the Retell AI support team directly for assistance with restoration.(1)(2)
The sources indicate that once a number is deleted, it may still exist in Retell AI’s system even if it no longer appears in your phone number list, which can prevent you from simply re-adding it yourself.(1) The support team has access to engineering resources that can help resolve these situations.(2)
To get help, you can:
- Ask questions on Discord
- Visit Contact Sales
- Visit https://github.com/RetellAI/
When reaching out, provide your email, organization ID, and the phone number in question to expedite the process.(1)
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Hello @janae
Unfortunately, there is no way to recover it.