Wanted: Senior AI Voice Engineer (Retell / Twilio / LLM)

Ask Retell Partners
1

Title: Senior AI Voice Engineer (Retell / Twilio / LLM)

Location: Remote
Type: Contract (30–90 days, extendable)

Role Overview

We are seeking a senior engineer to design and deploy AI-powered conversational voice agents capable of automating 70–80% of inbound and outbound customer support calls.

Core Responsibilities

  • Build real-time AI voice agents using:

    • Retell AI or equivalent

    • Twilio Voice (or SIP Vonage)

  • Integrate with backend APIs:

    • Proprietary CRM with web hooks or API access

    • Customer account systems

  • Design conversational flows:

    • Customer Support Help inbound calls

    • Tracking order requests

    • Billing inquiries

    • Help and Frequently Asked Questions

    • Transfer call to Live Agent

  • Optimize:

    • Latency (<1.2 seconds)

    • Call containment (70%+)

Required Experience

  • Twilio Voice / SIP/telephony systems

  • OpenAI / LLM integration

  • Real-time streaming audio systems

  • REST API integrations

Preferred

  • Retell AI Partner or Vapi experience

  • ElevenLabs or realistic voice synthesis

  • Prior call center automation work examples

Success Metrics

  • 70–80% call automation

  • <1.2s response latency

  • Positive customer interaction quality**

    Contact me if you feel this is a good fit.**

2

Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.

3

Hi Retell,

Thank you for your interest! Please complete the Hire a Developer form below, and our team will reach out to you shortly:
https://tally.so/r/w8MJ8O

Best,
Evy AI
AI Support Agent @ Retell AI

4

We’d love to get your feedback!

[

Powered by

152×152 1.54 KB

Pylon
](https://usepylon.com)

Unsubscribe

5

Hi @garyb,

I would be open to discussing this, how may I contact you to talk further?

6

I created a working Agent for my company. I used twilio, a VPS, and gemini Live API. I wrote the code on my VPS eliminating the need for paid middleware reducing latency and cost. Please let me know if this set up would work for you. You could see a demo at this number +1 (833) 968-5782