Verify identity issue from Bangladesh

Support Help
1

I am from Bangladesh and trying to verify my identity for outbound calls. However, Bangladesh is not listed in the Persona verification country list. How can I verify my identity manually?

I contact at support@retellai.com but no one replied ,the Eva ai pumping up with auto solution which can not solve my prblm

2

Hi @rjoy82414

Hi, apologies for the inconvenience. Please send these details via email to support@retellai.com:

  • Your account email or Workspace ID

  • Your government-issued ID documents

  • A clear request for manual KYC verification

If you have already sent the email, kindly share a copy your email from which you sent with us so we can forward it to the relevant team. Thank you.