Identity verification from Bangladesh

Support Help
1

Hi Retell team,

I’m trying to verify my identity to enable outbound calling, but Bangladesh is not available in the country dropdown.

Could you please help me complete the KYC verification manually, or let me know an alternative way to get outbound calling enabled on my account?

Thank you!

2

Hi @rjoy82414

I have responded you on this message ( Verify identity issue from Bangladesh )

Thank You

3

bro ?
do u need anything else ?

4

Hi @rjoy82414

Please send these details via email to support@retellai.com:

  • Your account email or Workspace ID

  • Your government-issued ID documents

  • A clear request for manual KYC verification

If you have already sent the email, kindly share your email from which you sent with us so we can forward it to the relevant team. Thank you.

5

I already sent this twice.
But Didn’t find any solution

6

Hi @rjoy82414

Could you please share the email address you used to send that? I’ll forward it to our team so they can review it.

Thank you!

7

support@retellai.com

8

@rjoy82414 Could you please share the email address you used to send the details and request manual verification? This will help us locate your request and follow up with the team.

Thank you!