The agent's API doesn't include the price

Support Help
1

When I set up the agent, the price per minute for using it is displayed at the very top. How can I retrieve this information via the API?

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2

Hello @ukrmeat555

(https://docs.retellai.com/api-references/get-call) there is a call_cost field after call completes to see the exact cost for each call, you cant do this for the agent.

Thank You

3

I need to know the price BEFORE making the call. Is it possible to add this to the API?

4

Hello @ukrmeat555

Currently not exposed in the API. If you let us know why you need it I can raise it to the team, because that base price does not reflect the price of the call accurately i.e. there are surcharges.

Thank You

5

We are setting up an agent for our client, but the client needs to know the cost, including “TTS,” “AI Model (plus fast tier),” and “Voice Engine,” in order to accurately calculate the investment.

We were very surprised to learn that the pricing is only available on the website and not via the API.

6

Hello @ukrmeat555

Will let the team know of this. In the meantime the workaround for right now would be Calculate it yourself: Since the per-minute rate is determined by your agent’s configuration, you can compute it using the component prices listed on our pricing page (https://www.retellai.com/pricing). The Get Agent API returns all the configuration details (voice, LLM model, features) that determine the rate.

Thank You

7

We understand that we can calculate this manually, but we can’t start from scratch every time a setting is changed. Please let us know as soon as the new feature is added. Thank you