Last version is not deployed automaticaly in production

Support Help
1

I am using Retell for more than a year.
Whenever I used to deploy a version than the associeted phone number was plugged to the new version (I click the deploy button).
Since a couple of week whenever I mades changes and then I deploy, then the phone number remains associeted with the previous version, making my changes not operationnal.

As you can see my phone number is associeted with version 40 while I deployed the version 43. Again I just noticed that the Webhook is not deployed on version 43, but remains in version 40 …
Very strange and tuff to explain to end user

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2

Hello @abdoul.abdoulla Checking with the team.

3

Hi @abdoul.abdoulla The issue is that the phone number is pinned to a specific agent version. You can make it always use the latest published version by choosing the “latest published” option.

Thank You