I am currectly facing issue in retell ai agent, i have successfully deployed agent but when i run it sometimes the agent language is speaking something else
Currently i am using my agent in hindi
pls help to to fix this issue
Call ID/Agent ID: agent_a2f28109f405f7c21f2696e225
Based on the sources, for your Hindi agent that’s sometimes speaking in a different language, you should verify the language parameter in your agent configuration.(1)(2)
The language parameter specifies what language and dialect the speech recognition operates in.(1)(2) For Hindi, you need to set language to "hi-IN".(1)(2)
When creating or updating your agent, ensure this parameter is correctly set:
{
"language": "hi-IN"
}
If unset, the default value "en-US" will apply, which could explain why your agent occasionally speaks English instead of Hindi.(1)(2)
To update your existing agent with Agent ID agent_a2f28109f405f7c21f2696e225, you can use the Update Voice Agent API endpoint with the correct language parameter.(1)
Additionally, consider using boosted_keywords to bias the transcriber model toward Hindi-specific names, brands, or terms that are commonly used in your conversations.(1)(2)
No its working properly as I mentioned in prompt, but sometimes during conversation it is speaking like arabic or diiferent languages, I can’t guess. It is like sometimes but should be fixed
If you want i can send voice where you got clear
Hello @ifpl,
Can you share a call id that have this issue.
Call ID/Agent ID: agent_a2f28109f405f7c21f2696e225
Can you prompt it to only speak Hindi in the global prompt?
yeah, I already done that, and i also told that only speak in hindi in global prompt
I need a call id , that have this issue , after you edit the prompt.
call id: call_63d815e265e6d1469736682633a
Different language agent rather than hindi is speaking in 1:11 timeline
Hello @ifpl
I tried to translate this part and it was Hindi not sure which part you think its not Hindi
Any way try to use different model ,
on the prompt to put it like
The script of agent is working well that I mentioned, but agent is speaking additional word\sentence in different language
Please share a screenshot of the word/sentence that you think is not Hindi, with the call ID and the timestamp, but I need a screenshot highlighting the exact word/sentence.