we have Duplicate Else Transitions that cant be linked , a else statements on there own that won’t link either. The Error we get when link is shown below. The extra elses appeared after an updat in Feb.
Users keep hitting these unlinked Else’s and getting stuck.
Hi Steve,
Could you please confirm once again the agent ID associated with this issue? We’ll conduct a manual review shortly to get this resolved as quickly as possible.
Thank you for your understanding and cooperation.
