Hi team, We are currently using the ElevenLabs V2 voice engine and the custom pronunciation dictionary. We would like to use the V2.5 engine as we feel the voice sounds better and is more consistent than the V2 version, however according to the docs and confirmed with our testing, the custom pronun…

Hey @alacer.ben can you share any relevant Call IDs?

Hey @Shah-Fazal , sorry I didn’t include any call IDs because the documentation specifically said it would not work with the V2.5 engine so it seemed pointless to report a “problem” with something that is explicitly called out in the docs as not working. My question was more about where the limitati…

Hey @alacer.ben I have escalated this to team to look. Thanks

Custom pronunciation with ElevenLabs V2.5 engine

Support Help

Shah-Fazal May 28, 2026, 1:04pm 5

Hey @alacer.ben

I checked with the team and Its 11 labs limitations, this is from their docs.

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Custom pronunciation with ElevenLabs V2.5 engine

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