Hi Retell Team, We have several calls spam into our AI Agent, It will be nice to have Block Spam feature for inbound call, so whenever there is inbound and the phone number marks as spam we can reject the phone call
Is that something we have to configure with Twilio?
I think it will be nice, If there is function inside Retell, so we don’t need to configure it outside Retell
This would be a great feature and would definitely help. Some of our clients have recently been facing issues with spam calls reaching their inbound AI agents. Having a native spam-number blocking/filtering feature would help prevent these calls and save unnecessary agent time and resources.