I imported +61344203757 via SIP trunking but it shows 'already exists'

when I try to import and does not appear in my phone numbers list.

NO - I don’t have another account and have only been using retell for 18 hours

Hi Troy,

This happens if your number is already registered by someone else, mostly happens with test numbers provided by other platforms. Is this a test number or a number bought by you?

Hello @troy

You can share the details via email at support@retellai.com, including a description of the issue you are experiencing. Our team will review it and guide you further.

Thank you.