Hi everyone
I am trying to build a outbound AI agent which is attached with vicidialer to make outbound calls and transfer it to retell ai when someone pick’s the call from vici’s end and retell ai agent answers it as an inbound call and asks the questions and go through the script and when customer is qualified it trasnfers the call forward.
Now Retell ai part is good and the agent is working perfectly fine in test calls it is taking the calls perfectly and i have attached it with n8n so workflow is working also and its saving the customers information in a excel sheet as well the problem i am facing is i am unable to build a bridge between retell and vicidialer is their anyone who can help and i am not a technical persona at all i am using gemini to help me build it.