Hi, I’m Chitransh, co-founder of Tensile. We help agencies test whether their Retell agents complete the actions they promise to callers.
For example like the agent says “your appointment is booked” but the calendar has no event, the CRM record has the wrong details, or a retry creates a duplicate. Listening to the call alone may miss that.
I’m offering a free QA audit of one staging workflow. With test data, we’ll run synthetic calls, including a few edge cases, and compare what the agent said with what actually appeared in the calendar, CRM, or downstream system. You’ll get a concise report with the test cases, expected versus actual results, and steps to reproduce any mismatch.
If you build Retell workflows for clients and have a staging flow ready, reply here with the action it takes and where it writes (for example a calendar, GoHighLevel, or HubSpot). I’ll suggest a small test scope before asking for access. If email is easier, you can reach me at chitransh@tensileagent.com.