I purchased a US phone number yesterday. The first payment attempt
showed as successful (“Paid” - $2.00) in my billing history. Shortly
after, I received an email saying the same $2.00 payment was
unsuccessful, and my billing page now shows both a “Paid” invoice
and an “Open/unpaid” invoice for $2.00, both dated the same day,
for the same phone number.
My bank statement confirms only ONE successful deduction of the
equivalent amount — no duplicate charge occurred on my end.
Can you please check my account and clarify whether this is a
status sync issue on your billing system, and whether I actually
owe the second invoice or if it should be voided?
Account email: amanxdev008@gmail.com