“I’m using a BYO SIP trunk with Fale Vono (Brazil). Termination URI: 190.89.248.47 (also tried vono2.me). All calls return ‘dial no answer’. My SIP provider confirmed they are NOT receiving any INVITE from Retell. The outbound IP I found via DNS is 18.98.16.121 — is this correct? Are there other IPs Retell uses for outbound SIP? My phone number: +5511922010399, trunk user: pubz91374”
Hello @rafaelnery Could you please share the failing Call ID and your Org ID? This will help us investigate the issue further and review it with the team.