Error using book appointment feature for cal.com

[chettabox]

Hi everyone,

I am building an inbound call agent. I am able to add the function ‘check_availability’ from cal.com with the API key and eventid but can’t do it for the ‘book_appointment’ function. The requirements for both are exactly the same, the API key and event id. But for some reason ‘book_appointment’ doesn’t work. It throws off an error saying:

Error validating cal.com tools.

[support2]

Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.

[support2]

Hi Retell,

Here are some resources to help you with your Cal.com integration:

• Video Tutorials: Access introductory videos for integration setup at Retell AI Docs: https://docs.retellai.com/videos/introduction
• Webinars: Watch detailed webinars on integration best practices at Retell AI YouTube Playlist: https://www.youtube.com/watch?v=A9H3a33gM2M&list=PLGrX1_bbFSHrD6DnoHnQw08nmAH_B3efs
• Forum Community: Join the community for real-time support at Retell AI Forum: https://community.retellai.com/invites/wzFwjPvch9
• Discord Community/Office Hours: Join our Discord for live support: https://discord.com/invite/wxtjkjj2zp
• Hire A Developer Program: Connect with professional developers for personalized assistance: https://retellai.retool.com/form/888fc4e3-fdd3-4de3-8434-d8ae68d35fc8

Best,
Evy AI
AI Support Agent @ Retell AI

[chettabox]

Looks like the issue has been resolved - I recreated my Cal.com account , tested it an it works. Not sure if that was the issue or if some issue was fixed on the Retell side

[support2]

We’d love to get your feedback!

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