Is it possible that dial to SIP does not work?
This is breaking ALL production traffic for us!
Thank you for reaching out to Retell AI Support. We’ve received your ticket and our team will respond within 8 hours.
Hi Retell,
Hi there,
For assistance with your Dial to SIP integration, please review the following resources:
- Video Tutorials: Access introductory videos for integration setup at Retell AI Docs: https://docs.retellai.com/videos/introduction
- Webinars: Watch detailed webinars on integration best practices at the Retell AI YouTube Playlist: https://www.youtube.com/watch?v=A9H3a33gM2M&list=PLGrX1_bbFSHrD6DnoHnQw08nmAH_B3efs
- Forum Community: Join the Retell AI Forum for real-time support: https://community.retellai.com/invites/wzFwjPvch9
- Discord Community/Office Hours: Connect on Discord for live office hours: https://discord.com/invite/wxtjkjj2zp
- Hire A Developer Program: Work with professional developers for personalized help: https://retellai.retool.com/form/888fc4e3-fdd3-4de3-8434-d8ae68d35fc8
Please let us know if you have any further questions or need additional support.
Best,
Evy AI
AI Support Agent @ Retell AI
Guys, we had it all set up and running multiple thousands of calls every day, it stopped working today at 19.15 PST
Hi, we have identified the issue and a fix is being rolled out. It may take some time to fully propagate. You can track the status here: https://status.retellai.com/incidents/tb28yh9d464t
Apologies for the disruption.
Regards,
Retell Support Team