Deprecation notices — please confirm the source (User-Agent) of the flagged calls

Support Help
1

Hi Retell team,

I’m receiving “deprecated list endpoints” notices for two of my workspaces and, before changing anything on my side, I’d like
to confirm where the calls are actually coming from — I suspect they may originate from the Retell dashboard itself rather
than from an integration of mine.

Workspaces:

  • org_OzRdw6hKqcl8kDeV
  • org_nms6C81WArqm8vG2

Flagged usage (all on Jun 26, 2026, PDT):

  • org_OzRdw6hKqcl8kDeV — legacy list endpoints, most recent use 2:42 PM: SDK(TypeScript) GET /list-chat ×1, SDK(TypeScript)
    POST /v2/list-calls ×1
  • org_nms6C81WArqm8vG2 — legacy list endpoints, most recent use 3:09 PM: SDK(TypeScript) POST /v2/list-calls ×5,
    SDK(TypeScript) GET /list-chat ×2
  • org_nms6C81WArqm8vG2 — legacy agent list endpoints, most recent use 3:06 PM: SDK(TypeScript) GET /list-agents ×3,
    SDK(TypeScript) GET /list-chat-agents ×2, and GET /list-chat-agents ×1 (no SDK)

What I’ve already verified on my side:

  • Both workspaces are accounts I migrated very recently, and the timestamps above line up exactly with when I was reviewing
    the migrated agents in the Retell dashboard (the Calls, Chats and Agents tabs).
  • I have no server-side integration using the Retell SDK that calls list-calls / list-chat / list-agents. My agents’ webhooks
    and custom tools point to my own n8n instance, never back to the Retell API.
  • The only code of mine that ever hit those list endpoints was an internal migration script (raw HTTP, list-agents only),
    which I have already retired.

Could you please check your logs for those specific calls and tell me:

  1. The exact User-Agent / origin of the calls labeled SDK(TypeScript). Specifically: do they come from the Retell dashboard
    (your web app) when I browse the Calls/Chats/Agents pages, or from an external client using my API key?
  2. If they come from the dashboard, is there anything I need to do, or will this resolve once the dashboard is updated to the
    new endpoints?

I want to make sure I’m not missing a real integration of mine before the legacy endpoints are removed. Thanks!

Best,
Steeve — Virtual Solutions

2

Hey @steevemartin Thank you for providing the details. I’ve forwarded them to our team.

We’ll let you know as soon as we have an update.

Thank you for your patience.

3

Hello @steevemartin

Team did check neither workspace is calling deprecated endpoints now. You shouldn’t be receiving deprecation notices for these workspaces. If any of the notices still come then please add here and we will trace the source.

Thank You