Can't Add elevenlabs voices on one particular agent

Support Help
1

Every elevenlabs voice i try to select on a certain agent is coming up as failed to update voice. AgentID: agent_cdcca5d9a324a0c1604310fdee

2

Every elevenlabs voice i try to select on a certain agent is coming up as failed to update voice. AgentID: agent_cdcca5d9a324a0c1604310fdee

UPDATE: EVERY AGENT. I cant select a single elevenlabs voice

3

Hello @kruss6867

I have escalated your issue to the relevant team. As soon as I receive any updates, I’ll let you know. Thank you for your patience!

Best Regards

4

Hello @kruss6867

Team just tested and its working fine , the agent can use 11labs voice normally.

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5

Yeah it was stuck on a few agents. I had to revert all the way back to the last published version that was using an 11labs voice and now it works but i had to do that on every agent.