Agentic warm transfer bridges silently — transfer agent never speaks to destination

Observed behavior: On calls that transfer successfully (e.g. call_17ab6cf8d102579355c94e49232, transferred at 2026-08-06T02:10:47Z, “Transfer call connected” ~7.3s later), the destination line is bridged directly to the caller with no greeting or screening conversation from the transfer agent. Confirmed by listening to the call recording — Zohra’s line is bridged silently.

Additional signal: Querying call history for the transfer agent (agent_5b29441d4889467a9a397114d6) returns zero calls, ever — suggesting the transfer agent’s outbound leg to the destination is never actually being placed/recorded, even though the main call’s transfer node reports success.

Hello @cumulusdigital.com.a I’m checking this with the team and will get back to you as soon as I have an update.

Thank You

Hey @cumulusdigital.com.a It looks like you’re using v0 with Cold Transfer, and you’ve already identified this in new calls.

Thank You