|
Ability to fine tune Max Call Duration
|
0
|
3
|
May 29, 2026
|
|
Call & SMS multi-channel experience in a single agent during one session (ready to use SMS)
|
1
|
65
|
April 3, 2026
|
|
Ability to pause / resume voice calls
|
2
|
37
|
May 19, 2026
|
|
Control call duration consistently with a natural ending without using Max call duration which is abrupt
|
1
|
29
|
January 7, 2026
|
|
3-way call, AI transcriber while human rep talks
|
1
|
43
|
March 9, 2026
|
