# Voice Agent 'Time-Zone Smart' Scheduling

**URL:** <https://community.retellai.com/t/voice-agent-time-zone-smart-scheduling/3769>\
**Category:** Feature Requests\
**Created:** [October 22, 2026, 4:10pm UTC](https://community.retellai.com/t/voice-agent-time-zone-smart-scheduling/3769 "2026-10-22T16:10:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kavish](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/kavish/32/676_2.png) [@kavish](https://community.retellai.com/u/kavish)\
**Post date:** [October 22, 2026, 4:10pm UTC](https://community.retellai.com/t/voice-agent-time-zone-smart-scheduling/3769/1 "2026-10-22T16:10:36Z")

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**The Idea:** Currently, outbound agents often call leads at inappropriate hours if the agent is based in a different time zone than the lead. This feature would allow Retell to automatically detect the lead’s location based on their area code (or CRM data) and **“gate” the calling window.** You simply set the allowed calling hours (e.g., 9:00 AM – 6:00 PM) in the agent settings, and Retell’s engine automatically pauses any pending outbound calls to that specific number until their local time falls within that window.  
**Why it’s meaningful:** It prevents “spam” complaints and ensures your agent is only calling when the prospect is most likely to be receptive, increasing both conversion rates and brand reputation.

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**Author:** ![Evie](https://yyz2.discourse-cdn.com/flex008/user_avatar/community.retellai.com/evie/32/64_2.png) [@Evie](https://community.retellai.com/u/Evie)\
**Post date:** [October 26, 2026, 6:30am UTC](https://community.retellai.com/t/voice-agent-time-zone-smart-scheduling/3769/2 "2026-10-26T06:30:44Z")

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We will have this feature in our dialer soon.